The Japan Alcohol Corporation will be handling customers’ personal information in a number of its business related applications. Our company firmly believes that protecting as well as handling our customers’ personal information in a proper manner is an important part of our responsibility to society. We pledge to strictly follow the Act Concerning the Protection of Personal Information as well as related legal imperatives or ordinances, along with guidelines stipulated by the appropriate government minister. Based on the privacy policy described below, we pledge to execute an appropriate and legal use of all personal information. 1. Usage Regarding the usage of a customer’s personal information, along with specifying to every extent possible the uses of such information, all personal information will be used toward the intended purpose only. 2. Acquisition We pledge to collect personal information in a proper and legal manner. 3. Usage in Ways Other than Stated / Third-party Transfers All personal information retained by our company will not be used or disclosed to a third party for purposes other than those specified without first obtaining the consent from the principle, excluding exceptions recognized under the law. 4. Assurance of Safety We will take all necessary and appropriate steps to ensure the prevention of illegal or inappropriate access to, loss of, destruction of, alterations to, or information leaks from personal information retained by our company. 5. Oversight of Outsourcing Locations When outsourcing administration of personal information, we will conduct necessary and appropriate oversight and management to ensure that that the outsourcing location conducts proper management of such personal information. 6. Disclosure and Amendments We will respond appropriately through a predetermined protocol to all claims made by the principle regarding disclosure of personal information. 7. Continual Improvements We will perform internal audits on a regular basis, and ensure that personal information is secured correctly and properly through review of our corporate guidelines and structure. Handling of Personal Information The Japan Alcohol Corporation proclaims the following provisions regarding its customers and clients (hereinafter referred to as “Customers”) based on the Act Concerning the Protection of Personal Information (Legal Code 57, May 30 2003; hereinafter referred to as “the Law”). The following provisions include items that should be made easily understandable/accessible and known to the principle (including prompt, undelayed response to the inquiries of the principle), as stipulated by the Law. 1. Usage of Personal Information (Article 18 of the Law) Our company will collect and retain a Customer’s personal information in a fair and legal manner, and use such information only when necessary under the following reasons. Purpose of Use 1) For various correspondences associated with the management of exhibitions and/or events and any relating reports or summaries. 2) To provide and/or collect information concerning safety and quality of the manufacturing and/or sales of our products. 3) In authorizations and/or shipping and/or orders of the manufacture and sales of our products. 4) To provide information for correspondences concerning the use of our factory and/or other company facilities. 5) In order to contact a client regarding a contractual agreement and/or business transaction. 6) In reports and/or paperwork submitted to the national and/or local government. 2. Providing Personal Data to a Third Party (Article 23 of the Law) Our company will not furnish personal information to third parties without first obtaining the prior consent of a Customer, excluding cases where handling of personal information has been outsourced or where recognized as an exception by the Law. The following items refer to cases that the Law recognizes as an exception to the above. 1) Where stipulated by laws, regulations, and/or ordinances. 2) For reasons related to the preservation of human life, or to protect one from bodily harm, or one’s assets from harm, and when it is difficult to obtain the authorization of the principle. 3) For special reasons such as improvements in public health or the promotion of the healthy development of children, and when it is difficult to obtain the authorization of the principle. 4) In the event our company must cooperate to assist a government organization, local governmental organization, or an organization or person who has received a consignment from such parties in implementing work as determined by law or ordinances, and when there is a justifiable reason to believe that contacting the principle to obtain authorization will interfere or prohibit such work from being implemented. 3. Protocol for Claims of Disclosure (Article 24 / Item 1 - 3; Article 29 of the Law) Our company will deal with all claims by the principle or a proxy for notification of usage, disclosure, deletion/addition/amendment to the contents, request of cancellation of use or deletion, or a request not to divulge such information to a third party (hereinafter referred to as “Disclosure”) regarding personal data retained by our company in a proper manner. *For more information on how to file a claim for Disclosure, click here. 4. Service Desk for Complaint Filling (Article 24 / Item 1 - 4; Cabinet Order Article 5; Article 31 of the Law) The below listed Information Disclosure Service Desk will accept complaints or any other information brought to our attention regarding the handling of a Customers personal information retained by our company. Customers may contact the below section of our company for further assistance regarding these matters. However, please note visits to our company for such purposes will not be accepted. Information Disclosure Service Desk Japan Alcohol Corporation Sumitomo Seimei Nishishinbashi Bldg. 5F, 1-10-2 Nishishinbashi, Minato-ku, Tokyo 105-0003 Telephone: 03-5511-8841 Hours: 9:00 a.m. - 5:15 p.m. Monday - Friday Closed: Saturday, Sunday and National Holidays (Including 12/29 - 1/3) Procedures for Disclosure of Personal Information For those wishing to make a claim regarding notification of usage and/or disclosure of personal information retained by our company, or deletion/addition/amendment to the contents, or a request of cancellation of use (hereinafter referred to as “Disclosure”), please complete the required fields of our company prescribed claim form (Notification of Usage of Company Retained Personal Data / Discloser Request Form). Mail the completed form to the below listed Information Disclosure Service Desk via registered mail. (All postal charges accompanying registered mail are to be borne by the Customer). There may be instances where we cannot answer a request for Disclosure when the content of personal data cannot be identified. As stipulated by the Law one can make a claim for notification of usage, disclosure, deletion/addition/amendment to the contents of the personal information, request of cancellation of use or deletion, or a request not to divulge such information to a third party, under the following reasons. (1) Notification of Usage-When the purpose of use is not clear as outlined in the Handling of Personal Information. (2) Deletions, Additions, and/or Amendments to Data-When the content of Customer personal information retained by our company is found to be untrue. (3) Cancellation of Usage / Deletion-When our company uses personal information in instances not specifically stipulated, or when such information was acquired in an improper manner. (3) Cancellation of Transfer to Third Party- When our company provides personal data to a third party without obtaining the prior consent of the Customer. 1. Location for Filling a Claim for Disclosure The below listed Information Disclosure Service Desk will accept all claims for Disclosure of information via telephone or post. In circumstances where the principle or a proxy cannot obtain the appropriate applications, please contact our company directly and we will send such forms via post. (Please note that a separate service charge applies to all requests for Disclosure). We ask for your cooperation in printing “Application Forms for Information Disclosure Enclosed (Kaijitou Seikyushorui Zaichu)” on the envelope when sending. Please note that direct visits to our company to file a claim for Disclosure will not be accepted. Information Disclosure Service Desk Japan Alcohol Corporation Sumitomo Seimei Nishishinbashi Bldg. 5F, 1-10-2 Nishishinbashi, Minato-ku, Tokyo 105-0003 Telephone: 03-5511-8841 Hours: 9:00 a.m. - 5:15 p.m. Monday - Friday Closed: Saturday, Sunday and National Holidays (Including 12/29 - 1/3) 2. Required Documents When Requesting Disclosure When requesting the Disclosure of personal information, complete all the required fields on the prescribed application form (download PDF version here (Japanese) ), and include any applicable documents required of the principle. Enclose the entire application packet in one envelope and send it to the appropriate service desk of our company. Please send one of the following documents (one copy) in order to prove the identity of the principle. In cases where the address on Customer data retained by our company differs from the actual address of the principle, we require that the Customer submit a document certifying their change of address. Furthermore, in cases where the principles’ legally registered domicile of origin (differs from present address) or medical record appears on such documents, we ask that you black out these locations prior to submission when making a copy of this document. 1) Copy of drivers license 2) Copy of passport 3) Copy of Health Insurance Certificate 4) Copy of National Pension Booklet If the request for Disclosure is made by a proxy: In cases where the principle nominates a proxy to act on his or her behalf in requesting Disclosure or where it is a conservator, please include the following documents in addition to submitting the prescribed application form. (1) Applications by Legal Representative: a) One of the following documents that prove the legal representative has been consigned to act as so by the principle. However, in cases where the principle is a conservatee one copy of 3) will suffice. 1) Copy of the family register of the principle 2) Copy of the principle’s Health Insurance Certificate that includes entries for dependents 3) Officially issued certificate stating that the principle is a recognized conservatee (b) One of the following documents (one copy) that confirms the identity of the legal representative: 1) Copy of legal representative’s drivers license 2) Copy of legal representative’s passport 3) Copy of legal representative’s Health Insurance Certificate 4) Copy of legal representative’s National Pension Booklet (2) Applications by Proxy: 1) Copy of Power of Attorney 2) Certificate of Seal Registration from the principle 3) One of the previously mentioned documents (b) 1) - 4) (one copy) that confirms the identity of the proxy 3. Service Charge for Claims of Disclosure and Collection Method A JPY 1,000 service charge applies for each application for notification of usage of personal information or Disclosures of personal information retained by our company. Please include a postal stamp in the amount of JPY 1,000 with your application packet. This will be used to cover the amount of return postage. However, a separate service charge will apply to all retained personal data that requires a special method of Disclosure. (Disclaimer) 1) No service charged will be levied on applications regarding stoppage of personal data transfers to a third party, deletions or cancellations of use, or deletions, additions, or amendments to content. 2) In the event the amount enclosed does not cover the service charge, or there is no form of payment enclosed, we will notify the principle or applicant. If no payment is received within two weeks of receipt of the original application, the application will be considered void. 3) We cannot return the postage stamp enclosed with the application packet even if information is not disclosed. 4. Start of Disclosure Proceedings The application process begins when the appropriate section of our corporation receives the all the necessary application materials. From this time only will the appropriate section of our corporation begin procedures for the release of personal information. Further, our company cannot be held responsible for the delay in delivery or loss of the application packet. 5. Methods Used to Answer Claims for Disclosure We will reply via registered mail to the applicant’s address as it appears on the application form for all applications regarding notification of personal data use or for Disclosure of personal information retained by this company. In principle, applications concerning stoppage of personal data transfers to a third party, deletions or cancellations of use, or deletions, additions, or amendments to content will be replied to via post. 6. Handling of Personal Information Obtained through Application for Disclosure All personal data acquired through the application process for Disclosure will be used only within necessary reasons in responding to such a request. Following completion of the application process for the claim of Disclosure, all documents received will be immediately disposed of using appropriate means. Application documents will not be returned to the applicant. 7. Regarding Non-Disclosure We reserve the right to refuse the release of personal information (hereinafter referred to as “Non-Disclosure”) retained by our company in cases found to be rational or based on laws and/or ordinances. In cases of non-Disclosure, the applicant will be informed via writing or telephone. The following reasons represent cases of non-Disclosure as stipulated by the Law and Cabinet Order 507 (December 10, 2003). 1) When we cannot verify the identity of the principle due to discrepancies in address between application form, documents used to verify identity, and/or the address retained by our company. 2) When we cannot confirm the validity of Power of Attorney held by the proxy of the principle. 3) When the required application form is incomplete or contains errors, and when the applicant fails to re-submit a completed/corrected application form within 2 weeks from first receipt. 4) When the personal information requested for Disclosure is not applicable for Disclosure because release of such information is found to cause harm to public welfare or other such benefit. 5) When the personal information has already been destroyed or erased, or when it is no longer subject to Disclosure because such information is erased after six months from the date of acquisition. 6) When our company requested further items to identify the information requested for Disclosure, but the Customer failed to answer such requests. 7) When the usage of claims relating to notifications of usage of personal information retained by our company already are known in public domain, or when such claims are found to be applicable to Sections 1-3 of Item 4 from Article 18 of the Law. 8) When Disclosure of such personal information will cause harm to life, body, property or any other rights or interest of the principle, or any third party; and when Disclosure will cause profound hindrance to the implementation of our operation/services, or violate any law, ordinance or regulation. 9) When claims of deletion, addition, or amendments to content of personal information retained by our company are made, but such company retained information cannot be proven as differing from fact. 10) Regarding claims for deletion or stoppage of usage of personal information retained by our company, when the fact that our company has handled such information beyond the stated purpose of usage, or when such information was obtained in an improper manner cannot be confirmed. 11) Regarding claims to stop the provision of personal information retained by our company to a third party, when it cannot be confirmed that we have transferred such information to a third party without the prior consent of the principle. 12) Regarding claims to stop the provision of personal information retained by our company to a third party or claims for deletion or stoppage of usage of personal information, when it is found difficult to reply to such claims because of the large cost required; and in cases where our company must take necessary alternative measures to protect the rights and benefits of the principle. up